Glue FAQs
INSTALLATION
- Calibrating your Glue Lock
- Installation guides
- How do I know if Glue can be fitted on my current lock?
- I am having problems installing my hub. What do I do?
- When I try to register my Glue Smart Lock, the app says the lock is already in use. What do I do?
- How do I connect my Glue Smart Lock to my smartphone?
GLUE LOCK
- What is the difference between Glue Lock 2nd gen, 3rd gen and 3rd gen pro?
- What is Door Alert?
- What is Lock Status?
- Can I use any AA-batteries?
- Which smartphones are compatible with my Glue Lock?
- How safe is my Glue Smart Lock?
GLUE HUB
APP/ACCOUNT
- Compatible phone number prefix
- Important announcement
- Huawei Phones
- Where can I see the Glue app version?
- How do I share digital keys?
- I want to change my password, how do I reset it?
RESOLVE ISSUES
- What should I do before moving and leaving Glue Smart lock mounted on the door?
- Why don’t I get Door Alerts?
- The Lock Status in the app is incorrect, what can I do?
- Why can’t I see lock status in the app?
- The guest key doesn't work. What can I do?
- Press & Go doesn't work